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IRIS PROJECT AUDIT

SERVICE USER QUESTIONNAIRE

 

Client Information

Client Name: Keyworker:

Swift Number: GP:

Address:


 
Postcode:  


Ethnic origin:

White UK

Indian

Chinese

 

White Irish

Pakistani

Other

 

Black African

Bangladeshi

Please specify:

 

Black Caribbean

Kashmiri

 


Living situation:

Alone

 

In family home

 

Hostel

 

With partner

 

Supported

 

Other

 

With friends

 

Accommodation

 

Please specify:

 


Employment:

Unemployed

 

Full time

 

Never worked

 

On sick leave

 

Part time

     


Service Information

1. Duration of untreated illness:___________________________________

2. Prodromal period:

1-2 weeks

 

4-6 weeks

 

> 8 weeks

 

2-4 weeks

 

6-8 weeks

     


3. How long was it between being referred to the service and getting treatment?

< 1 week

 

2-4 weeks

 

2-3 months

 

1-2 weeks

 

1-2 months

 

> 3 months

 


4. What affected your help-seeking?

Fear

 

Embarrassment

 

Lack of insight

 

Stigma

 

Lack of information

 

Other

 

Unsure who to approach / where to go

 

Please specify:

 


5. How many times did you try to seek help?

1

 

3

 

More than 4

 

2

 

4

     


6. Did you have choices of help available?

Yes

 

No

 


If yes, what were the choices?


7. Were your family given support?

Yes

 

No

 


If yes, what kind of support were they given?


8. Were you given information on your illness, medication and side effects?

Yes

 

No

 


9. Where did you see the psychiatric services?

At home

 

In hospital

 

At GP surgery

 

Other

 
   

Please specify:

 

                                            

10. Are you aware of your diagnosis, and, if so what is it?

Yes

 

No

 


11. Were the recovery options explained to you?

Yes

 

No

 


12. Did anyone notice you were unwell?

Yes

 

No

 


13. Who noticed you were unwell?

Friends

 

Work colleagues

 

Other

 

Family

 

GP

 

Please specify:

 

                                                                                              

14. Are you aware of the Care Programme Approach?

Yes

 

No

 


15. How did you find the information given to you by professionals?

Helpful

 

Useless

 

Frightening

 

Other

 


Please specify _________________________________


16. Were you given information about confidentiality and the complaints procedure?

Yes

 

No

 


17. Did you use any other sources of information?

Books

 

TV

 

Videos

 

Leaflets

 

Internet

 

Other

 


If other, please specify: _________________________



If you have any queries about the form or how to fill it in, please call Mark Rayne on 01922 858044

 

 

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